Refund policy

Zulfiqar Jewellers – Return & Refund Policy

Customer satisfaction is our priority. Please read the policy carefully before placing an order.

Return Eligibility

  • Returns are accepted only if the item is damaged, defective, or incorrect.

  • Customers must notify us within 48 hours of receiving the order.

  • The product must be unused and in original packaging.

Non-Returnable Items

  • Used jewelry.

  • Items damaged due to misuse or negligence.

  • Change of mind after delivery.

Refunds

  • Refunds are processed after inspection of the returned item.

  • For COD orders, refunds are issued via bank transfer or store credit.

  • Shipping charges are non-refundable.

Return Shipping

  • Return shipping is covered by Zulfiqar Jewellers only if the mistake is from our side.